ATEN Technology Video Game Console KVM Extender User Manual

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Appendix
23
Troubleshooting
Problem Solution
No video Make sure that all cables are securely plugged into
their sockets.
Poor video quality The video quality can be improved by reducing the
refresh rate.
Trails and smearing on the
screen.
Unplug the Cat 5 cable from the remote unit, then
replug it.
Local Unit not working The power from the local computer/computers in the
KVM installation may be insufficient. You may need to
purchase a power adapter for use with the CE252L.
Be sure to get one with the same specifications as the
one provided in this package for the CE252R
Remote Unit not working Make sure that the power adapter that came with this
package is properly plugged into the remote unit’s
power jack.
Poor video quality with
replacement units.
Previous models of the CE252 should not be used with
newer models. Both the Local Unit and the Remote
Unit should be replaced at the same time to ensure
optimum video quality.

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