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Troubleshooting
Troubleshooting
If you have difficulty with your handset lifter, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222–3111.
In Canada dial 1 (866) 288-4268.
The switch hook
presser of the
lifter doesn’t
raise at all.
• Make sure
LIFTER MODE is selected on the
headset base.
• Make sure the lifter control cable is securely
plugged into the LIFTER jack on the
headset base.
Make sure the ring detector cable is firmly
plugged into the RING DETECT jack on the
lifter.
Make sure all cords and the telephone line
cord are securely connected to the proper
sockets.
Make sure your corded telephone has
power.
Make sure your headsets and remote dial
pad are charged and registered to the
headset base. (For registration instructions,
please refer to the manual provided with
your TL7600/TL7610/TL7611/TL7650/
TL7651 or 7601 product, or visit
www.telephones.att.com to download
the manual.